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I. I am Certified Automotive Detailer that:

A. strives to operate with the highest standards while providing quality detail services through the use of professional car care products, equipment, and techniques;

B. endeavor to maintain a professional, trustworthy, and well-trained personnel; and,

C. continuously pursues service improvement by seeking out continuing training and education.

II. I am costumer service oriented by:

A. recommending only those services needed to properly recondition the vehicle to the customer’s specification;

B. treating all customers fairly throughout the service event;

C. exercise all reasonable care for the customer’s vehicle and personal property while in my custody; and,

D. making the effort to exceed customer’s expectations.

III. I will:

A. adhere to all local, state, and federal regulations governing the operation of a professional detailing business;

B. obtain and maintain all licenses and permits required by law;

C. meet and exceed all applicable regulations that ensure the safety of personnel; and,

D. obtain all necessary and appropriate insurance coverage.

IV.  I also will:

A. contribute to the elevation of standards within the detailing industry;

B. actively support, contribute to, participate with, and uphold the standards of the Detailing industry

C. uphold the integrity of all members of DetailTEK team.

V. I do care for the Environment by:

A. continually strive to reduce waste as well as the consumption of natural resources;

B. minimizing the use of hazardous and dangerous chemicals whenever possible; and,

 C. To adhere to the tenets of the Clean Water Act by preventing non-compliant discharge of wastewater and contaminants.

Jose Peza

DetailTEK